Accessibility Statement
The operator of this website is committed to providing a digital experience that is accessible and usable to the widest possible audience, including people with disabilities. We work continuously to ensure that our services meet high accessibility standards and remain inclusive for all visitors.
Accessibility is an ongoing effort, and we strive to improve the user experience by applying relevant accessibility guidelines and best practices.
Accessibility Standards We Follow
Our goal is to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which explain how to make web content accessible to individuals with a wide range of disabilities, including:
Visual impairments
Hearing impairments
Motor difficulties
Cognitive limitations
While we work to achieve full compliance with WCAG 2.1 level AA, some parts of the site may not fully meet all standards yet. Identified issues are addressed as quickly as possible.
Measures We Have Implemented
To support accessibility, the site includes or is working to implement the following measures:
Structural and Technical Measures
Using clear, semantic HTML and ARIA attributes where needed
Keyboard-only navigation across main site sections
High color contrast modes and browser zoom support
Alternative text (alt text) for meaningful images and graphics
Logical heading structure and descriptive link texts
Visible focus indicators for interactive elements
Avoiding flashing or rapidly blinking content
Compatibility with Assistive Technologies
The site is designed to work with the latest versions of:
Modern operating systems, including Windows, macOS, iOS, and Android
Current versions of major browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge
Older browsers or certain assistive technologies may not be fully supported.
Known Limitations
Despite efforts to ensure full accessibility, some limitations may still exist, including the following:
Older PDF files or documents that may not be fully accessible yet
Third-party elements/tools such as video players, maps, or booking tools
Automatically generated content
Alternative text (alt text) may sometimes be missing from recently added images
Media content lacking captions or transcripts, especially older elements
We are actively working to correct these issues. If you encounter accessibility barriers, please let us know.
Third-Party Content
Some sections of the site may rely on services or embedded components provided by third parties (such as videos, maps, or payment systems). These third parties operate independently and may not fully comply with WCAG 2.1 level AA standards.
The operator does not control the external code and therefore cannot guarantee full accessibility of third-party elements.
Physical Location Accessibility (If Applicable)
If the entity operating this site has a physical location, accessibility arrangements may vary by building or facility.
Visitors are advised to check in advance regarding the following:
Accessible parking spaces
Availability of an elevator or lift
Ramps or step-free entrances
Accessible restrooms
Seating arrangements or waiting areas
Any additional assistance that may be required
We would be happy to provide you with information about accessibility arrangements upon request.
Feedback, Questions, and Reporting Accessibility Issues
We welcome your feedback on the site's accessibility. If you experience any difficulty, encounter an error, or need assistance accessing any content or any physical premises/location related to the business, you can contact us using the contact details available on the site.
To help us address the issue effectively, please include (if possible):
The URL or page where the issue occurred
A description of the issue
The browser and device you were using
Any assistive technology used
We aim to respond to accessibility inquiries within the timeframe specified by applicable law, or within a reasonable timeframe when no specific requirement exists.
Ongoing Commitment
Accessibility is an ongoing responsibility. The operator regularly does the following:
Reviewing new pages and components to verify accessibility
Updating older content to improve compliance with WCAG standards
Working to enhance usability and inclusion for all visitors
We are committed to providing an accessible online experience and welcome suggestions that may help us improve further.
(A complete accessibility statement template explaining compliance with the WCAG standard, implemented measures, limitations, and contact information)